Chapter 11: Conflict and Negotiation in the Workplace
This article focuses on a few different ways one can try using conflict resolution and negotiating techniques between clashing parties within the work place. They cover many different techniques to give you a well rounded sense of how to attack just about any kind of conflicting problem within the workplace.
http://newsblaze.com/story/20060624232348nnnn.nb/topstory.html
Alan. "Ten Tips for Negotiating Workplace Conflicts." Daily News from the News Experts at NewsBlaze. 24 June 2006. Web. 16 Apr. 2010.
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