Thursday, May 20, 2010

Chapter 13-Organizational Structure

Organizational Structure:

-the division of labor as the patterns of coordination, communication, workflow, and formal power that direct organizational activities

4 Basic Elements of Organizational Structure

-span of control: number of people directly reporting to the next level in the hierarchy

-centralization: degree to which formal decision authority is held be a small group of people, typically those at the top of the organizational hierarchy

-formalization: degree to which organizations standardize behavior through rules, procedures, formal training, and related mechanisms

-departmentalization: organizational charts that specifies how employees and their activities are grouped together


-divisional structure groups employees around geographic areas, clients, or outputs

-accommodates growth and focuses employees attention on products or customers

-best organizational structure depends on the firm’s external environment, size, technology and strategy

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