Chapter 14-Organizational Culture

Organizational Culture:
-consists of the vales and assumptions shared within an organization
-shared assumptions are taken for granted and are nonconscious
-organizations differ from cultural content relative to ordering of values
Artifacts:
-the observable symbols and signs of an organizations culture
4 Broad Categories of Artifacts:
-organizational stories and legend
-rituals and ceremonies
-language
-physical structure and symbols
3 Main functions of Organizational Culture
-form of social control
-the “social glue” that bonds people together
-way to help employees make sense of the workplace
-organizational clashes occur when companies merge and I acquisitions
-problem can be minimized by bicultural audits
Attraction-selection-attrition theory:
-organizations have a natural tendency to attract, select, and retain people with values and personality characteristics that are consistent with the organization’s character resulting in a more homogeneous organization and stronger culture
3 Employee Socialization Stages
-pre-employment: learn about the organization and job also form employment relationship expectations
-encounter: test expectations against perceived realities
-role-management: strengthen work relationships practice new role behaviors and resolve work-nonwork conflicts