Thursday, May 20, 2010

Chapter 15-Organizational Change

Force field analysis:

-all systems have driving and restraining forces

-restraining forces: are manifested as employee resistance to change

-resistance to change should be viewed as a resource not an inherent obstacle to change

-organizational change requires driving forces

-action research is highly participative

-appreciative inquiry: tries to break out of the problem-solving mentality of traditional change management practices by reframing relationships around the positive and the possible

-large group interventions are highly participative

-significant concern: organizational change theories developed with a Western cultural orientation potentially conflict with cultural values in some other countries

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